United States of America - FTC returns more than US$482 Million to consumers in 2020 02/13/2021
FTC law enforcement actions lead to refunds to more than 1.6 million consumers nationwide New data released by the Federal Trade Commission…
United States of America - Amazon to pay US$61.7 Million to settle FTC charges It withheld some customer tips from Amazon Flex drivers 02/13/2021
Settlement prohibits Amazon from misrepresenting driver earnings, pay or percent…
Netherlands - ACM sees risks associated with paid ranking for consumers and competition 02/06/2021
In a study into paid ranking, the Netherlands Authority for Consumers and Markets (ACM) has found that paid ranking (or sponsored ranking) comes with risks for competition and consumers. Paid ranking involves providers paying extra in exchange…
Netherlands - ACM forces online store to stop using fake likes and fake followers 01/30/2021
The Netherlands Authority for Consumers and Markets (ACM) has forced online store Bicep Papa B.V. to stop using fake likes and fake followers when promoting its products on social media platforms such as Instagram. Bicep Papa is the company…
Netherlands - Rules of thumb for sustainability claims have been finalized, serving as basis for ACM’s enforcement 01/30/2021
Following a public consultation, the Guidelines regarding sustainability claims of the Netherlands Authority for Consumers and Markets (ACM) have been finalized. With these Guidelines, ACM explains, using five rules of thumb, how businesses are…
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