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econsumer.gov est un site web où vous pouvez signaler les manoeuvres frauduleuses et apprendre d'autres mesures que vous pouvez prendre pour lutter contre la fraude. Vos plaintes aident les organismes de protection des consommateurs à travers le monde de repérer les tendances et à travailler ensemble pour empêcher les manoeuvres frauduleuses.

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• Tendances des plaintes

  Découvrez les dernières données sur les tendances des plaintes reçues via econsumer.gov sur ce tableau de bord interactif.

  

• Dernières Nouvelles

  Italy - Ryanair fined EUR 4.2 million for non-reimbursement of cancelled flights
  05/06/2021

  The Italian Competition Authority has imposed a fine of 4.2 million euros on Ryanair for unfair commercial practices. The company, after the travel restrictions related to the emergency for Covid 19 had been lifted, did not reimburse consumers…

  Belgium - Dating website Parship adjusts pre-contractual information on its website
  03/06/2021

  In a European action on dating websites, 50 websites were checked in 13 countries of the European Union. The action was coordinated by the Belgian Economic…

  Global - Google Play Store to require app providers to provide consumers with detailed information regarding data collection and use following growing international pressure
  28/05/2021

  Following international intervention by consumer protection agencies from 27 countries that are members of the International Consumer Protection and Enforcement Network (ICPEN), Google announced that app providers will be required to indicate on…

  United Kingdom - CMA consults on environmental claims guidance for businesses
  20/05/2021

  ‘Green’ claims: CMA sets out the dos and don’ts for businesses The CMA has set out its views on the types of misleading environmental claims made about products that could break the law. Last year, the CMA …

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