WHAT IS ECONSUMER.GOV?

econsumer.gov is where you can report international scams and learn about other steps you can take to combat fraud. Your complaints help consumer protection agencies around the world spot trends and work together to prevent international scams.

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• What to do if your online order never arrives?

  

• Complaint Trends

  Explore the latest complaint trend data received through econsumer.gov at this interactive dashboard.

  

• Latest News

  United States of America - FTC charges supplement marketer with hijacking ratings and reviews on Amazon.com and using them to deceive consumers
  02/17/2023

  The Federal Trade Commission took action against a marketer of vitamins and other supplements called The Bountiful Company (Bountiful) for abusing a feature of Amazon.com to deceive consumers into thinking that its newly introduced supplements…

  European Union - Google commits to give consumers clearer and more accurate information to comply with EU rules
  01/27/2023

  Have you ever struggled to understand whether you were buying directly from Google or from a different brand, or had difficulty finding information about final costs? In order to further align its practices with EU law - mainly on lack of…

  United States of America - Fortnite video game maker Epic Games to pay more than half a billion US dollars over FTC allegations of privacy violations and unwanted charges
  12/20/2022

  Epic will pay a US$275 million penalty for violating children’s privacy law, change default privacy settings, and pay US$245 million in refunds for tricking users into making unwanted charges. The Federal Trade Commission has secured…

  European Union - Consumer Protection: 43% of websites in breach of EU rules during Black Friday
  12/20/2022

  Today, the European Commission and 13 national consumer protection authorities released the results of a…

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