WHAT IS ECONSUMER.GOV?

econsumer.gov is where you can report international scams and learn about other steps you can take to combat fraud. Your complaints help consumer protection agencies around the world spot trends and work together to prevent international scams.

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• What to do if your online order never arrives?

  

• Complaint Trends

  Explore the latest complaint trend data received through econsumer.gov at this interactive dashboard.

  

• Latest News

  Finland - Finnish Consumer Ombudsman's Newsletter 02|2022 published
  3/3/2023

  The second newsletter of 2022 by the Finnish Consumer Ombudsman summarises current events in which the Consumer…

  Netherlands - ACM organises seminar on Fair Design in E-Commerce - 5 April 2023
  3/2/2023

  On Wednesday April 5th 2023, the Netherlands…

  United States of America - FTC charges supplement marketer with hijacking ratings and reviews on Amazon.com and using them to deceive consumers
  2/17/2023

  The Federal Trade Commission took action against a marketer of vitamins and other supplements called The Bountiful Company (Bountiful) for abusing a feature of Amazon.com to deceive consumers into thinking that its newly introduced supplements…

  European Union - Google commits to give consumers clearer and more accurate information to comply with EU rules
  1/27/2023

  Have you ever struggled to understand whether you were buying directly from Google or from a different brand, or had difficulty finding information about final costs? In order to further align its practices with EU law - mainly on lack of…

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