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econsumer.gov is where you can report international scams and learn about other steps you can take to combat fraud. Your complaints help consumer protection agencies around the world spot trends and work together to prevent international scams.

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• What to do if your online order never arrives?

  

• Complaint Trends

  Explore the latest complaint trend data received through econsumer.gov at this interactive dashboard.

  

• Latest News

  United Kingdom - CMA to investigate ASOS, Boohoo and Asda over 'green' fashion claims
  07/29/2022

  The Competition and Markets Authority (CMA) will be scrutinising eco-friendly and sustainability claims made by ASOS, Boohoo and George at Asda about their fashion products, including clothing, footwear, and accessories. The move comes as part of…

  Netherlands - Following ACM actions, Wish bans fake discounts and blocks personalized pricing
  07/28/2022

  Following actions of the Netherlands Authority for Consumers and Markets (ACM), online platform Wish has banned its merchants from using fake discounts on its platform. In addition, Wish has blocked the use of personalized pricing in the EU since…

  United States of America - FTC Returning Almost $25 Million to Consumers Worldwide Who Were Defrauded by Next-Gen Sweepstakes Scheme
  07/23/2022

  The U.S. Federal Trade Commission is sending payments to 244,745 consumers in the U.S. and abroad who were defrauded by the Next-Gen sweepstakes scheme that affected consumers in dozens of countries, including the United States and Canada.…

  Australia - Samsung Australia to pay AU$14m penalty for misleading water resistance claims
  06/23/2022

  Samsung Electronics Australia Pty Ltd (Samsung Australia) has been ordered by the Federal Court of Australia to pay AU$14 million in penalties after it admitted misleading consumers about the suitability of various Samsung Galaxy phones to be…

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