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Complaint Trends

These are the latest trends observed from complaints received through econsumer.gov. The following data was released in September 2009 from the Federal Trade Commission. The data is based on information collected between January 1 - June 30, 2009.

Charts & Graphs by Topic

Click a topic to view charts and graphs of the data:

  • Top Products or Services Complained About
  • Top Violations Reported
  • Consumers' Method of Payment
  • Company's Method of Contacting Consumers

Top-10 Lists of Consumer and Company Locations


Top Consumer
Locations
Complaints
UNITED STATES 3,867
AUSTRALIA 319
CANADA 241
UNITED KINGDOM 213
FRANCE 143
INDIA 62
IRELAND 34
GERMANY 33
BELGIUM 31
NEW ZEALAND 28
SPAIN 28
Top Company
Locations
Complaints
UNITED STATES 1,327
UNITED KINGDOM 594
CHINA 574
CANADA 241
NIGERIA 161
AUSTRALIA 113
HONG KONG 108
GERMANY 86
SPAIN 72
MEXICO 63


adobe pdf   You can also download a PDF version of these trends.

Archived Trends & Stats

  • January - December 2008
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econsumer.gov is an initiative of the International Consumer Protection and Enforcement Network (ICPEN). ICPEN is a network of governmental organizations involved in the enforcement of fair trade practice laws and other consumer protection activities. Learn more at www.icpen.org >

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