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Complaint Trends

These are the latest trends observed from complaints received through econsumer.gov. The following data was released in February 2012 from the Federal Trade Commission. The data is based on information collected between January - December 2011.

Charts & Graphs by Topic

Click a topic to view charts and graphs of the data:

  • Top Products or Services Complained About
  • Top Violations Reported
  • Consumers' Method of Payment
  • Company's Method of Contacting Consumers

Top-10 Lists of Consumer and Company Locations


Top Consumer
Locations
Complaints
UNITED STATES 13,870
AUSTRALIA 1,024
FRANCE 771
UNITED KINGDOM 706
CANADA 691
INDIA 194
GERMANY 158
RUSSIAN FEDERATION 116
MEXICO 111
SWEDEN 88
Top Company
Locations
Complaints
UNITED STATES 3,807
CHINA 2,894
UNITED KINGDOM 1,832
INDIA 386
CANADA 320
AUSTRALIA 231
GERMANY 225
NIGERIA 200
MEXICO 182
FRANCE 142


Archived Trends & Stats

  • January - December 2009
  • January - December 2008
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econsumer.gov is an initiative of the International Consumer Protection and Enforcement Network (ICPEN). ICPEN is a network of governmental organizations involved in the enforcement of fair trade practice laws and other consumer protection activities. Learn more at www.icpen.org >

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