Ways to Resolve Your Complaint
Shopping online opens up a world of opportunity, convenience, choice,
competitive prices and information. But what should you do if something goes
wrong with your purchase? What if you don’t get the products you ordered?
What if they arrive damaged? What if you have been unable to resolve your
problem by contacting the business directly? Although the
legal remedies available to you may vary depending on your country, the following links may
offer a quick and inexpensive way for you to resolve your complaint without
having to initiate a formal legal action.
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There are several
alternative ways to resolve your complaint through an independent
third party, without having to file a claim in court. These methods
can be much quicker and less expensive.
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Learn about customer
satisfaction and refund guarantees through trust seals, certified
merchant programs, and escrow services |
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If you paid with a payment
card (such as a credit card, debit card, stored value card, etc.), in
some cases there may be some protection or relief available to you
through the payment card issuer. |
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