Sweden appreciates hearing about your complaint. It will be accessible to the Swedish Consumer Ombudsman who will use the information you provide to spot new trends, uncover new scams, and target suspect companies and individuals for possible law enforcement actions. The Swedish Consumer Ombudsman is qualified to take legal actions against misleading and other unfair marketing and unfair contract terms based on Swedish market legislation. It may help ensure that others won’t be victimized in the way that you have been.  

The Internet marketplace is borderless. Sharing your complaint with government agencies in different countries has never been more important.

Please help us in the worldwide fight to keep the Internet safe for consumers.

Submitting your complaint to this system WILL NOT trigger an obligation for the Consumer Ombudsman to investigate your complaint on your behalf.

If you would like an investigation of your individual issue, please take part of the website of the Swedish Consumer Agency www.english.konsumentverket.se. If you seek redress from a Swedish company please turn to www.arn.se for further information.